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  • Jackson Electric Cooperative located in Wisconsin, serving the following counties: Jackson, Monroe, La Crosse, Clark, Eau Claire and Trempealeau

  • NEW PAYMENT OPTION AVAILABLE - PREPAID BILLING - CLICK HERE TO INQUIRE/ENROLL

  • New phone number for card payments.  833.679.0919

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Diggers Hotline

Diggers Hotline Cover Photo

Jackson Electric Cooperative is a member of Diggers Hotline, a one-call locating service for identifying the location of buried utility facilities.

Please allow Diggers Hotline three (3) working days, as required by Wisconsin law, to locate and flag underground cable. Digging and excavation work should not begin until after the underground cable has been located.

Diggers Hotline only locates the underground cable of its member utilities. The homeowner is responsible for locating underground facilities such as septic, water, and private secondary wiring to outbuildings.

 

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What Lies Beneath

Private Lines.png

There are 20 million miles of electrical lines buried underground, and one is damaged every six minutes. Projects such as planting a tree, installing a new fence, or digging a trench, using hand tools or power equipment, can lead to contact with underground lines if the digger doesn't know where they are. To avoid hitting an electrical line, contractors and homeowners should call 811 at least three days BEFORE digging, to have electrical line areas marked so they can be avoided.

A collaborative effort with Wisconsin's electric cooperatives, in partnership with Federated Rural Electric Insurance Exchange, created an educational video for homeowners and contractors.

 

Watch Now

Before You Dig,
Contact Diggers Hotline


800.242.8511 (in Wisconsin)
800.922.6576 (out of state)

www.diggershotline.com

 

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Calling 811 is not only a best practice, it's the law. Wisconsin Statute 182.0175 requires you to notify Diggers Hotline before you excavate, grade, trench, dig, drill, augur, tunnel, scrape, plow cable or pipe. Failure to call, even if you don't hit a line, can lead to mandated education, legal action, or a fine.

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©2025 Jackson Electric Cooperative. All Rights Reserved

  • My Account
    • Capital Credits
    • Energy Assistance
    • Idle Service
    • Landlord/Tenant
    • New Members
    • Service Disconnect
    • Tax Exempt
  • Payment Options
  • Electric Service
    • Construction
      • Electric Heat Options
      • Electric Service Inspection
      • New Commercial Construction
      • New Residential Construction
      • Service Rates
      • Service Upgrade
    • Power Outage
      • Generators
      • Load Reduction Event
      • Report an Outage
    • Safety
      • Diggers Hotline
      • Electrical Safety Education
      • Vegetation Maintenance
  • Energy Solutions
    • Rebates and Programs
      • Dairy Farm Rewiring Program
      • Dual Fuel Program
      • Rebates and Incentives
      • Water Heater Program
    • Green Power
      • Distributed Generation
      • Evergreen Program
      • Electric Vehicles
      • JacksonSolar LLC
  • Your Cooperative
    • Cooperative Information
      • Bylaws and Mission
      • Careers
      • Directors
      • Contact Us
    • Member Communications
      • E-Connect Digital Newsletter
      • Update Contact Information
      • Use Energy Wisely
      • Wisconsin Energy Cooperative News
    • Community
      • Cooperative Test Plot
      • Economic Development
      • Electric Youth Tour
      • Scholarships
      • Youth Ambassador Program
      • Youth Leadership Congress