PREPAID BILLING PROGRAM

Have you ever wanted to set your own due date or pay on your own terms? Prepaid billing is a form of budget billing that puts you in control of when you make a payment and how much you want to pay. 

What is the concept of Prepaid Billing?

Prepaid Billing for electricity works the same way as purchasing gas for your vehicle. It is purchased before it is used, and the tank is refilled when it gets low. Just like your vehicle's gas tank, you can decide when you want to refill your meter and how much you want to pay.

When your credit runs low, you'll receive a notice to add more funds to stay connected. If your account runs out of funds, your electricity will automatically be disconnected until a payment is made. Electric will be reconnected when the prepaid balance is $25.

Learn more about Prepaid Billing from superhero Jack in our Prepaid Billing video. 

What are the benefits?

• Set your own due date
• Make a payment anytime
• Control your budget
• Avoid reconnect fees
• Avoid late fees

What are the requirements?

• $25 minimum credit balance to enroll
• Must have a registered SmartHub account to receive notifications
• Primary residential accounts only. Additional qualifications may apply.

Questions & Answers

Prepaid Billing Agreement

How do I start the enrollment process?

Complete the 'Prepaid Billing Contact Us Form' and a Jackson Electric member services representative will determine your eligibility for this program.

Thank you for your interest in Prepaid Billing!